Sutherland Springs: Communicating light in times of great darkness

Having been involved in the news business for many years, I’ve dealt with so many heart-breaking situations that, if I’m honest, I’m not always deeply impacted by the latest bad headlines. But the reports out of Sutherland Springs, Texas, on Nov. 5 touched me profoundly. Perhaps like
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crisis communications

Ebola Outbreak Offers Lessons for Crisis Communications

One year ago when the first Americans – Nancy Writebol of SIM and Dr. Kent Brantly of Samaritan’s Purse – contracted Ebola, the drama captured America’s attention for months. Emory Hospital in Atlanta successfully treated Writebol and Brantly. Dr. Rick Sacra of SIM also became sick wi
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